Job Role : Receptionist is the first point of contact for customers visiting the automobile showroom. This role involves greeting visitors, handling inquiries, managing calls, and supporting sales and service teams to ensure a smooth and welcoming customer experience.

Key Responsibilities :

• Greet customers and visitors in a polite, friendly, and professional manner
• Answer and direct incoming phone calls and emails
• Provide basic information about vehicles, offers, and showroom services
• Register customer details and direct them to sales executives or service advisors
• Maintain the reception area in a clean and organized condition
• Schedule appointments for test drives and service visits
• Handle customer queries and escalate issues to the appropriate department
• Maintain customer records and update databases or CRM systems
• Assist with administrative tasks such as filing, documentation, and reports
• Coordinate with sales, service, and management teams