Job Role : Account Manager is responsible for managing and growing relationships with existing clients while identifying opportunities for upselling and cross-selling products or services. The role ensures client satisfaction, retention, and achievement of revenue targets through effective account management. 

Key Responsibilities : 

• Manage and maintain relationships with assigned clients and key accounts
• Act as the primary point of contact for client communication and coordination
• Understand client requirements and propose suitable products or services
• Drive account growth through upselling, cross-selling, and renewals
• Coordinate with internal teams to ensure timely delivery of products and services
• Resolve client issues and ensure high levels of customer satisfaction
• Prepare account plans, proposals, quotations, and contracts
• Monitor account performance and achieve assigned revenue targets
• Maintain accurate client records, reports, and updates in CRM systems