Job Role :  Telecaller at an automobile showroom plays a pivotal role in bridging the gap between potential customers and the showroom’s sales team. This position involves actively reaching out to prospective clients via phone calls, emails, and other communication channels to generate leads, schedule test drives, provide information about the latest automobile models, and promote ongoing offers or financing options. The telecaller must maintain a thorough understanding of the showroom’s inventory, features, specifications, and pricing, and communicate these effectively to customers. 

Key Responsibilities : 

• Making outbound calls to potential and existing customers to generate sales leads.
• Answering inbound inquiries promptly and providing detailed information about vehicles.
• Scheduling appointments and test drives for interested customers.
• Maintaining accurate records of customer interactions in the CRM system.
• Following up with leads to convert them into sales opportunities.
• Promoting new launches, offers, and financing schemes effectively.
• Coordinating with the sales team to ensure smooth customer handover.
• Providing timely feedback to management regarding customer preferences and market trends.
• Ensuring a high level of customer satisfaction through professional communication.