Job Role : Back Office Executive in an automobile showroom is responsible for handling administrative, documentation, and coordination tasks that support the sales and service departments. The role ensures accurate record keeping, smooth processing of vehicle sales documentation, customer data management, invoice preparation, and coordination with finance, insurance, and RTO authorities. The Back Office Executive plays a crucial role in maintaining operational efficiency and ensuring all paperwork and compliance processes are completed accurately and on time.

Key Responsibilities :

• Maintain and update customer and sales records
• Prepare invoices, delivery orders, and billing documents
• Process vehicle registration and RTO documentation
• Coordinate with banks and finance companies for loan processing
• Manage insurance documentation and policy issuance
• Handle data entry in CRM and dealership management systems
• Prepare daily, weekly, and monthly MIS reports
• Support sales and service teams with required documentation
• Maintain stock and vehicle inventory records
• Ensure proper filing and record maintenance
• Handle email correspondence and internal communication
• Assist in audit and compliance documentation
• Track pending payments and follow up when required
• Maintain confidentiality of company and customer data
• Ensure smooth coordination between departments