Job Role: Sales Executive in a jewellery shop is responsible for driving sales by actively engaging with customers, understanding their needs, and recommending suitable jewellery products. The role involves building strong customer relationships, achieving sales targets, maintaining product knowledge, and ensuring a positive shopping experience. The Sales Executive collaborates with the store team, assists in product displays, and supports after-sales services, all while upholding the store’s reputation for quality and trust.

Key Responsibilities :

• Greet and engage customers, understanding their preferences and needs.
• Recommend jewellery products based on customer requirements.
• Achieve individual and store sales targets consistently.
• Maintain product knowledge including gold, diamonds, gemstones, and making charges.
• Assist in maintaining attractive and organized product displays
• Handle customer inquiries and provide accurate information on pricing and offers.
• Support after-sales services such as repairs, resizing, and polishing.
• Follow up with customers to encourage repeat business.
• Maintain records of sales, leads, and customer interactions.
• Ensure compliance with store policies and quality standards.