Job Role :  Branch Manager of a Credit Co-operative Society is responsible for managing the overall operations of the branch, including lending, deposits, member services, and compliance with statutory and regulatory requirements. This role involves supervising staff, ensuring financial growth, maintaining member satisfaction, and implementing policies set by the society’s management. The Branch Manager plays a key role in driving business development, risk management, and operational efficiency at the branch level. 

Key Responsibilities :  

• Oversee daily branch operations and ensure smooth functioning
• Manage lending activities, including loan applications, approvals, and disbursements
• Monitor deposits, withdrawals, and other member transactions
• Ensure compliance with cooperative society regulations, RBI/NBFC guidelines, and internal policies
• Supervise, train, and evaluate branch staff performance
• Maintain high standards of member service and satisfaction
• Develop and implement strategies to grow membership and deposits
• Conduct regular audits and reviews to ensure accuracy and compliance
• Monitor branch financial performance, including profit, expenses, and asset quality
• Resolve member complaints and handle escalations
• Prepare and submit reports to head office on branch performance, loan recovery, and compliance
• Promote awareness of cooperative schemes, loans, and other financial products
• Ensure risk management and recovery of overdue loans