Job Role : Service Manager oversees all after-sales service operations of the showroom, ensuring high-quality vehicle maintenance, customer satisfaction, and efficient workshop management. The role involves supervising service staff, managing service schedules, coordinating with customers, and driving service business growth while maintaining operational and safety standards.

Key Responsibilities : 

• Supervise and manage daily operations of the service department.
• Ensure timely and high-quality vehicle servicing, repairs, and maintenance.
• Manage and train service staff, technicians, and support personnel.
• Handle customer inquiries, complaints, and ensure excellent service experience.
• Monitor service performance, productivity, and workshop efficiency.
• Maintain inventory of spare parts, tools, and equipment.
• Implement service policies, safety protocols, and quality standards.
• Coordinate with sales and other departments to enhance overall customer satisfaction.