Telecaller
Job Role : Telecaller is responsible for making outbound and receiving inbound calls to generate leads, follow up with potential customers, and support the sales and marketing team. The role focuses on building customer relationships, providing product/service information, and converting leads into appointments or sales.
Key Responsibilities :
- Make outbound calls to prospective clients and follow up on inquiries
- Receive inbound calls and respond to customer queries effectively
- Explain products, services, and promotions to customers
- Schedule appointments or demonstrations for the sales team
- Maintain a database of customer contacts and call records in CRM
- Identify potential sales opportunities and convert leads into business
- Follow up with existing customers for repeat business or feedback
- Handle customer complaints politely and escalate when necessary
- Achieve daily, weekly, and monthly call targets and KPIs
- Support marketing campaigns through telecalling activities
- Maintain professionalism and adhere to company policies during calls
- Number Of Openings: -4
- Monthly Income: Depends On Skills & Experience
- Job Shift:
- Job type:
- where are you interested in hiring from ?:
- Candidate minimum qualification:
- Select Year of experience ?:
- Preferred Gender:
- Type Of enitiy:
- Have u take any charge From Candidate?:
- Name of firm: Shaan Cars Pvt. Ltd.
- Other Skill Required: Excellent verbal communication and telephone etiquette Active listening and understanding of customer needs Persuasive and negotiation skills Ability to handle objections professionally Strong follow-up and lead conversion skills Target-driven and result-oriented mindset Patience and persistence during repetitive calls Good interpersonal and relationship-building skills Basic computer literacy and CRM handling skills Attention to detail in recording customer information