Job Role : Warranty Incharge manages all aspects of vehicle warranty claims, ensuring timely processing, customer satisfaction, and compliance with manufacturer policies. This role requires technical knowledge, attention to detail, and strong coordination skills.

Key Responsibilities :

• Handle and process all warranty claims accurately and efficiently.
• Verify warranty eligibility and liaise with manufacturers for approvals.
• Coordinate with service advisors and technicians to document repairs.
• Communicate warranty terms and claim status to customers clearly.
• Maintain records of all warranty claims and follow up on pending cases.
• Ensure compliance with manufacturer guidelines and showroom policies.
• Generate reports on warranty claims, costs, and customer feedback.